Frequently Asked Questions 

  • How did you collect this information? 

    Great question! Our foundation has a dedicated group of volunteers, medical personnel and friends near and far who serve to collect and provide resources and ensure accuracy and updated information is readily available on our site. To ensure transparency, different points of view and accountability, our Board of Directors meets directly with prospective members to join our committees. 

  • how are funds allocated?

    Funds support our core programs, including the Pony Express Postcard Club, our hospital partnerships, Jack’s Sunshine Fund (launching this fall), Where’s Jack, and the families we serve around the world. Along with maintaining our core programs, we focus on supporting Jack's Big Friends, organizations we've selected for their meaningful work in the Down syndrome community.

  • who are jack’s big friends?

    Jack’s Big Friends are organizations we are honored to support through this initiative. We love what they do and are eager to cheer them on. Read More

  • What is the significance of the branding?

    Illustration is the heart and soul of the Jack's Friends Foundation brand, masterfully brought to life by brand designer and illustrator Holly Hollon. Holly's artistry transforms Jack's story into a visual journey of adventure, hope, and boundless possibility, creating a sophisticated yet tender aesthetic that redefines how families experience the Down Syndrome journey.

    From Jack riding joyfully in his yellow wagon or vintage car to soaring through clouds in a hot air balloon or classic airplane, each illustration tells a story of exploration and resilience that speaks directly to the foundation's mission. Jack is lovingly accompanied by his faithful friends—a bear, giraffe, and dog—who represent the community and companionship that every family deserves on this journey. These companions add layers of warmth and belonging to each scene, reminding families that they are never alone.

    The thoughtful inclusion of yellow flags throughout the illustrations serves a deeper purpose—these aren't just decorative elements, but powerful symbols of celebration. Each flag represents the milestones that matter: first steps, first words, birthdays, and countless precious moments that deserve recognition and joy. They transform what could feel like clinical developmental markers into occasions for genuine celebration and anticipation for what's to come.

    Holly's illustrations extend far beyond mere decoration; they create a complete storybook universe that elevates the foundation's sophisticated brand voice. Inspired by the golden age of 1930s children's book illustrations, the style carries a timeless quality that feels both nostalgic and refreshingly modern. This intentional aesthetic choice reflects the foundation's commitment to treating every family's journey with dignity, beauty, and hope.

 

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